Welcome to English with Ema. Your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our English tutoring services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:

• Identifiers: Full name, email address, and phone number.

• Commercial Information: Billing address, tax ID (if applicable), and records of services purchased.

• Payment Data: Processed securely via third-party gateways (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

• Internet/Electronic Activity: IP address, browser type, and interaction with our website (via cookies and analytics tools).

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, operate, and maintain our tutoring services.

• To process transactions and send related information (invoices, booking confirmations).

• To communicate with you regarding updates, promotions, or newsletters (with your consent).

• To comply with legal obligations and prevent fraudulent activity.

3. Legal Basis and Compliance

• GDPR (EU Residents): We process data based on Contractual Necessity, Legal Obligation, and Consent.

• US State Laws (CCPA/CPRA): We do not “sell” your personal information for monetary compensation. We only “share” information with service providers as defined by law.

4. Children’s Online Privacy Protection Act (COPPA)

Our services are directed to individuals at least 18 years old. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately. We will take steps to remove that information from our servers.

5. Your Rights and Choices

Depending on your location (e.g., California, Virginia, or the EU), you may have the following rights:

• Right to Know/Access: Request details about the data we collect.

• Right to Delete: Request the deletion of your personal information.

• Right to Opt-Out: You may opt-out of marketing emails by clicking “Unsubscribe.”

• Right to Correct: Request corrections to inaccurate information.

To exercise these rights, please contact us at: emaenglishonline@gmail.com

6. Data Sharing with Third Parties

We share information with trusted service providers to run our business:

• Hosting & Operations: Website hosting and email providers.

• Communication Tools: Video conferencing platforms (e.g., Zoom, Google Meet).

• Payment Processors: To securely handle your financial transactions.

• Legal Requirements: When required by law or to protect our rights.

7. “Do Not Track” Signals

Some web browsers may transmit “do-not-track” signals. Our website currently does not change its behavior based on these signals, as there is no industry-wide standard for how to respond.

8. Security of Your Information

We use administrative, technical, and physical security measures (such as SSL encryption) to help protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.

9. International Data Transfers

If you are accessing the site from outside Portugal, please be aware that your information may be transferred to, stored, and processed in our servers or by our service providers in other countries (including the U.S.). By using our services, you consent to these transfers.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

English with Ema Email:
emaenglishonline@gmail.com